Privacy Policy

SkailarHost ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our game server hosting services.

Please read this Privacy Policy carefully. By accessing or using our services, you acknowledge that you have read, understood, and agree to be bound by all the terms outlined in this Privacy Policy. If you do not agree with our policies and practices, please do not use our services.

We collect several types of information from and about users of our services, including:

• Personal Information: Name, email address, postal address, phone number, billing information, and other identifiers by which you may be contacted online or offline.
• Account Information: Username, password, account preferences, and purchase history.
• Server Data: Information about your game servers, including configuration, usage statistics, and performance metrics.
• Technical Data: IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access our services.
• Usage Data: Information about how you use our website and services, including your browsing actions and patterns.

We collect this information:

• Directly from you when you provide it to us (e.g., when you register for an account or purchase services).
• Automatically as you navigate through our website or use our services (e.g., through cookies and similar technologies).
• From third parties, such as payment processors and analytics providers.

We use the information we collect about you for various purposes, including:

• Providing, maintaining, and improving our services.
• Processing your transactions and managing your account.
• Sending you service-related notifications and updates.
• Responding to your inquiries and providing customer support.
• Personalizing your experience and delivering content relevant to your interests.
• Analyzing usage patterns to enhance our website and services.
• Detecting, preventing, and addressing technical issues, fraud, or illegal activity.
• Complying with legal obligations and enforcing our terms of service.
• Marketing and promoting our services to you (with your consent where required by law).

We process your personal information only for the purposes described above and only when we have a valid legal basis for doing so, such as:

• To fulfill our contractual obligations to you
• When you have given us consent
• To comply with our legal obligations
• When it is in our legitimate interests and not overridden by your rights

We may share your information in the following circumstances:

• Service Providers: We may share your information with third-party vendors, service providers, contractors, or agents who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, and customer service.
• Business Transfers: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
• Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
• Protection of Rights: We may disclose your information to protect the rights, property, or safety of SkailarHost, our customers, or others.
• With Your Consent: We may share your information with third parties when you have given us your consent to do so.

We do not sell your personal information to third parties.

We use cookies and similar tracking technologies to track activity on our website and store certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier.

We use the following types of cookies:

• Essential Cookies: Necessary for the website to function properly.
• Analytical/Performance Cookies: Allow us to recognize and count the number of visitors and see how visitors move around our website.
• Functionality Cookies: Enable us to personalize content and remember your preferences.
• Targeting Cookies: Record your visit to our website, the pages you have visited, and the links you have followed to deliver more relevant advertisements.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.

We have implemented appropriate technical and organizational measures to protect the security of your personal information. However, please be aware that no method of transmission over the Internet or method of electronic storage is 100% secure.

Our security measures include:

• Encryption of sensitive information using SSL/TLS technology.
• Regular security assessments and vulnerability testing.
• Access controls to limit who can access your information.
• Secure data storage with regular backups.
• Employee training on data security and privacy practices.

While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security. If you have reason to believe that your interaction with us is no longer secure, please immediately notify us.

Depending on your location, you may have certain rights regarding your personal information, including:

• Access: You can request access to your personal information we hold.
• Correction: You can request that we correct inaccurate or incomplete information.
• Deletion: You can request that we delete your personal information in certain circumstances.
• Restriction: You can request that we restrict the processing of your information in certain circumstances.
• Data Portability: You can request a copy of your personal information in a structured, commonly used, and machine-readable format.
• Objection: You can object to our processing of your personal information in certain circumstances.
• Withdraw Consent: You can withdraw your consent at any time where we rely on consent to process your personal information.

To exercise any of these rights, please contact us using the information provided in the "Contact Information" section. We may need to verify your identity before responding to your request.

Our services are not intended for children under the age of 16. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we can take necessary actions.

If we become aware that we have collected personal information from children without verification of parental consent, we take steps to remove that information from our servers.

Your information may be transferred to and processed in countries other than the country in which you reside. These countries may have data protection laws that are different from the laws of your country.

Specifically, our servers are located in various regions around the world, and our service providers and partners operate globally. This means that when we collect your information, we may process it in any of these countries.

By using our services, you consent to the transfer of your information to these countries. We will take appropriate measures to ensure that your personal information remains protected in accordance with this Privacy Policy and applicable data protection laws.

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this page.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

For significant changes to this Privacy Policy, we will make reasonable efforts to provide notification through our website or by sending you an email.

Your continued use of our services after we post any modifications to the Privacy Policy will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Privacy Policy.

If you have any questions about these Terms or our Services, please contact us at: